Privacy Policy

Privacy Policy

Introduction

Welcome to https://edinburg-texas-off-road-hitches.rgvtruckparts.com (hereinafter referred to as “Edinburg Texas Off Road Hitches,” “we,” or “our”). We prioritize the privacy and security of your personal data. This comprehensive Privacy Policy details our practices regarding the collection, handling, and protection of personal information in alignment with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Privacy Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  • Our official website at https://edinburg-texas-off-road-hitches.rgvtruckparts.com
  • Any applications or services offered through our platform
  • Interactions on social media channels linked to our brand
  • User communications, such as newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using our applications or services as an authorized user
  • Visiting websites that fall under this Privacy Statement
  • Engaging with communications from us, including newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account and Profile Information:

  • User name and login credentials
  • Contact details (email, phone number)
  • Address and shipping information

Payment and Financial Details:

  • Payment card numbers and expiration dates
  • Billing addresses
  • Transaction history
  • Financial account numbers (if linked for purchases or payments)

Purchase and Order Information:

  • Product purchasing history
  • Order status and tracking data
  • Items viewed, added to cart, or purchased on our platform

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs/IDFA)
  • Mobile network information
  • Location data from mobile devices

Location Data:

  • GPS coordinates and location services data
  • Information about the geographical area where you use our apps or visit our websites

Feedback and Reviews:

  • User feedback, ratings, and reviews
  • Responses to customer support inquiries

Social Media and Community Engagement:

  • Information from social media platforms when users interact with our content (likes, shares, comments)
  • User-generated content and contributions to online forums or communities

Product Interaction Data:

  • Product interest and interaction data, such as clicks, downloads, and product inquiries
  • Search queries and filter usage

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance user experience and gather analytics. Our cookies are categorized as follows:

  • Strictly Necessary: These cookies enable basic functions and site navigation. Without them, using our website would be impossible.
  • Preferences: Cookies in this category remember your preferences and settings, ensuring a personalized experience.
  • Analytics: Used to collect aggregated data about how users interact with our sites, helping us improve functionality and performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary depending on the type of data and the legal obligations involved. Once the data is no longer needed, we will securely delete or anonymize it to ensure your privacy.

Data Security

We implement robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data both at rest and in transit
  • Access controls and employee training to maintain data security
  • Regularly updated software and security protocols to address emerging threats

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18. If you are a parent or guardian concerned about our collection of such data, please contact us using the details provided below.

Your Data Rights

Depending on your jurisdiction, you have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive information about the personal data we hold about you.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the processing of your data under specific conditions.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for certain purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights or if you have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policy versions will be accessible through the link provided in the footer of our pages. We encourage users to review this page periodically for the latest information.

Contact Us

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this Policy, please contact us:

Email: [email protected]
Address: Edinburg Texas Off Road Hitches Privacy Team, [Your Address], [City, State, ZIP Code]